Delivery

Warranty and Return: 

The goods will be issued after confirmation with you or the quality inspection company you arrange. Due to the particularity of wholesale goods, we will not accept returns if there is no problem with the goods after confirmation.

We pride ourselves on the quality of our products and strict quality control, but in order to give you maximum peace of mind, we will accept your trusted quality inspection company after the factory inspection. Defective products: stains, zipper failure, tear, inferior material, obvious color difference, photo products and received products have a big difference, etc., we will be confirmed by your arranged quality inspection company and rectification after delivery.

If you have any questions after receiving your product, please email our customer service at:

alan@vokjj.com

To guarantee a fast and smooth warranty process, please send us your order number and a description of the problem, and provide us with pictures showing the problem.We will respond to you within 24 hours upon receipt of the complaint form or details;

Please do not return goods directly to the address on the package you received. Any return is valid after acceptance by our customer service center.